We would advise our customers to thoroughly inspect the item prior to purchase, you can contact us via facebook or instagram page to have a closer look to the item.

We make sure we check each and every item before shipping to avoid any damages issues, and also make sure we pack all jewellery/accessories safely so it doesnt get damaged in shipping and handling, Once purcased no refunds are made, exchanges under certain conditions only. However if you experience any issues please contact Shestly Boutique dircetly.